Siebel Training on Enterprise Application Integration

Siebel Integration Training 15.x (EAI)

Overview of Siebel Integration Challenges in Application Integration Siebel Integration Technologies  Fundamental Integration Activities Overview of XML Role of XML in Integration Review of XML Concepts XML, XSD, and XSLT Files XML Namespaces Integration using Integration Workflows Creating and Configuring Internal Integration Objects   Creation of External Integration Objects   Synchronizing Integration Objects / Components ·  Using the Siebel Adapter Service ·  Using the XML Converter Service Using File Transport Service (Inbound and Outbound) Simulating Business Services and configuring with workflows  ·  Building an Integration Workflow and Test. Integration with Component Object Model (COM). Using the Siebel Data Mapper & EAI Data Transformation Engine ·  Using HTTP Transport and Application Service Interface (ASI) Integration with Message Queue Service Understanding & Configuring Dispatch Services Introduction to Utility based Business Services Introduction to Web Services / WSDL  Files / Usage of X Path notation Introduction to SOAP UI and Web Service Testing Publishing Business Service as Web Service Configuring Workflow and executing Web Services Integration using Data Federation Benefits of a Data Federation Solution Configuring External Business Components (EBC) Configuring Virtual Business Components (VBC) Embedding Content Managing external web page in Siebel applet

Exclusive eScripting 8.1.x Training

Introducing Siebel Scripting

• Siebel Scripting Environment
• Browser Vs  Server Scripts
• When to go for writing e Scripting
• Scripting limitations and Reasons to Avoid Scripting

 

Exploring Alternatives to Scripting 

• What are the other ways to provide solutions [other than Scripting]
• Administrative Alternatives to scripting
• Declarative Alternatives to scripting

 

Siebel Event Handling

• Event Handling in Siebel Applications
• Introduction to Scripting Events and Methods.
• Usage of Pre & Post Events.

 

Coding and Debugging in Siebel Tools’ Script Editor

• Understanding Scripting Editor Usage & Debug options.
• Benefits of Script Assist Features.
• Scripting Compilation Options.
• Other available options for Debug Techniques.

 

Scripting Using the Siebel Object Interfaces

•  Creation of Siebel Object Instances.
•  Handling Parent and Child records using Scripting.
• Coding for common data manipulate Operations. 
• Using COM Object with scripting.

 

Writing Good Scripts

• Follow best practices for writing scripts
• Use eScript techniques for script libraries, memory management, and error handling
• Learning from best practice options..
• Implementing Try Catch Block in a script.

 

Creating Custom Business Services

• Creating a Custom Business Service.
• Understanding how to Invoke a Business Service from Browser Script.
• Invoking Custom Business Services.
• Simulating Business Services.
• Understating Property Sets and Using in Business Services.
• Using Vanilla Business Services.
• Invoking Workflows using Business Services.
• Deploying a Business Services as a Web Service. 
• Generating WSDL and testing in Web Services.
• Use Script to convert Integration Object to XML Files using Siebel Business Services.
• Sending and Receiving XML files.

Siebel Installation and System Administration 8.1.x

Siebel Admin. Course Topics.

#  Installing a Siebel Enterprise

# Installation Considerations & Check list for per-requisites.

#  Installing the Siebel Gateway Name Server

#  Installing the Siebel Database

#  Installing a Siebel Server

#  Installing the Siebel Web Server Extension

#  Configuring Other Authentication Mechanisms

#  Installing Additional Server Components

#  Installing the Siebel Management Agent and Server

#  Installing Client Components

#  Installing the Siebel Developer or Mobile Web Client

#  Installing Siebel Tools

#  Additional Configuration

#  Configuring Multiple Servers in an Enterprise

#  Adding a Language to an Enterprise

#  Architecture and Configuration

#  The Siebel Architecture

#  Server Components and Parameters

#  Server Management

#  Using the Server Manager Command-Line Interface

#  Configuration Files

#  System Monitoring

#  System Logging and Event Notification

#  Gathering Diagnostic Information

#  SARM Query

#  Additional Configuration

#  Managing High-Interactivity Clients

#  Migration

#  Introducing Application Deployment Manager (ADM)

#  Installing and Configuring ADM

#  Exporting and Packaging Application Customizations

#  Deploying Application Customizations

#  Performance

 

         

Siebel Business Analyst

Course Topics

Using Siebel CRM

Introducing Siebel CRM Applications
Navigating
Working with Data in the Siebel User Interface

Common Siebel Business Entities

Representing customers with Accounts and Contacts
Describing tasks with Activities
Defining sales-related objects with Opportunities and Quotes
Resolving customer issues with Service Requests
Using Siebel business entities to implement business practices

Siebel Application Features

Siebel Sales scenario: Opportunity Management
Siebel Sales scenario: Forecasting
Remote, TAS, Sales Methodologies
Siebel Call Center: service scenario
Email Response, SmartScript, Hoteling, and Multi-Tenancy

Other Siebel Features

iHelp
Inbox
Reports
Audit Trail
Search
Administration

Technical Topics

Architecture
Security
Access Control
Siebel Tools
Data Model
Workflow
Assignment Manager
Task UI

Deployment Considerations

Global Deployment
Integration Options